At Samora River Lodge, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By using our services, you agree to the terms of this policy.

1. Information We Collect

• Personal Information: When you make a reservation, sign up for our newsletter, or contact us, we may collect personal information such as your name, email address, phone number, postal address, and payment details.
• Usage Data: We collect information on how you interact with our website, including your IP address, browser type, pages visited, and the time spent on our site.

2. How We Use Your Information

• To Provide Services: We use your personal information to process your reservations, send booking confirmations, and provide customer support.
• To Improve Our Services: We analyze usage data to enhance our website, tailor our services, and understand our customers’ needs.
• To Communicate with You: We may send you promotional materials, newsletters, and updates about our services. You can opt out of these communications at any time.
• To Ensure Security: We use your information to detect and prevent fraud, secure our services, and protect your data.

3. Information Sharing and Disclosure

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, email delivery, and marketing.
• Legal Requirements: We may disclose your information if required by law or in response to legal requests.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.

5. Your Rights

• Access and Correction: You have the right to access, correct, or delete your personal information. To do so, please contact us using the information provided below.
• Opt-Out: You can opt out of receiving promotional communications from us by following the unsubscribe instructions in the emails or by contacting us directly.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience and collect usage data. You can set your browser to refuse cookies, but some features of our site may not function properly.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: info@samorariverlodge.com       Phone: +255 765 766 462

Effective Date: 2024

Your privacy is important to us, and we are committed to protecting your personal information.

Thank you for choosing Samora River Lodge.